Guidelines that protect your experience and uphold our standards of service

SHIPPING POLICY

 

(referred to in these terms as “we”, “our” or “us” for short).

This is the shipping agreement that governs delivery of the products purchased through our website and the provision of the services and products we sell here. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Website shipping policy at any time without further notice. If we do this, we will post the changes to these shipping policies on this page and will indicate at the top of this page the date these policies were last revised. Your continued use of the Website after any such changes constitutes your acceptance of the Website terms and policies.

We would like to tell you

  • We want to get things to you as quickly as humanly possible.
  • Jewelry will be shipped in a plastic box with very secured packaging to prevent it from any type of damage.
  • Shipping charges are what they are, we do not make any profit on it.

Delivery Time

  1. We aim to dispatch all orders in 2-4 business days.
  2. We use UPSUSPSFedexDHL EcommerceYodel as our primary shipping service. All of our products are shipped from our workshop in Jaipur, India.
  • For USA : We use UPS and USPS - around 8 to 15 business days to deliver from the day of shipping.
  • For Germany : We use DPDE - around 15 to 18 business days to deliver from the day of shipping.
  • For United Kingdom: We use Yodel - around 14 to 18 business days to deliver from the day of shipping.
  • For India: We use FedexDHL,
  • For all the OTHER countries: We use DHL ecommerce which takes around 3 weeks to deliver from the day of shipping.
  • For Express Shipping: We use Fedex and UPS Express - around 3-5 days to deliver anywhere.

Customs and Import Duty Charges for International Shipments

Import duties, taxes and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Though we will clear everything from our side so that you do no need to pay the custom duty. But if in case some charges may apply the responsibility is of the buyer.

For any other query please contact us via:

Email: svaramora@gmail.com

Phone: +49 176 4899 7488

 

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